In today’s rental market, tenants are paying higher rents and are therefore more selective about the properties they apply for. That makes the role of your property manager critical. When assessing who to trust with your investment, here are seven key questions to consider.

1.

Q. Does your property manager book open homes?

A. Some agencies rely solely on online enquiries or private inspections. At Hauss Rentals, we proactively book and run open homes to attract more potential tenants and create competition for your property.

2.

Q. How long are open homes scheduled for?

A. Not all open homes are created equal – many agencies only allow 10–15 minutes. Hauss provides longer viewing times (around 30 minutes), giving interested tenants enough time to properly experience your property.

3.

Q. Do they offer virtual property tours?

A. For interstate or international applicants, a video tour can make the difference between applying or moving on. Hauss offers virtual property tours, expanding your tenant pool well beyond Brisbane.

4.

Q. How do they handle maintenance?

A. Staying on top of repairs protects your investment and keeps tenants satisfied. Hauss ensures all maintenance requests are tracked, addressed promptly, and communicated clearly with both tenants and owners.

5.

Q. Are they presenting your property in the best light?

A. Good presentation drives higher returns. Hauss uses digital furniture styling, floor plans, and professional copywriting to showcase your property – and advises on small improvements to boost appeal.

6.

Q. Do they discuss ways to add value?

A. From air conditioning to ceiling fans, landscaping to storage — the right additions can reduce vacancy and increase rent. Hauss property managers proactively suggest upgrades to maximise long-term returns.

7.

Q. Are they across current legislation?

A. Rental laws are evolving rapidly in Queensland. At Hauss, we’re across every detail of current legislation and ensure our clients are regularly informed, so they’re never caught off guard.

The Smart Investment Choice

With tenants expecting more and competition for quality rentals increasing, the details matter. Choosing a property manager who prioritises presentation, compliance, and proactive service can be the difference between a vacancy and a strong return.