At our Hauss, we believe in old school values, and appreciate that good service and attention to detail is the difference between good and great long term investments.
Rental properties can be tricky, and attention to detail is very important in building great relationships with both tenants and landlords. We have a dedicated Property Manager for each property, who looks after every detail relative to your investment -bonds, rent checks, property inspections and working with the tenants.
If you have a portfolio of properties, the same person will look after all of them. That way you can contact us at any time and know that we will understand exactly what is going on with your investments.
High Level of Service
Know that our boutique team are all celebrating the wins and working hard for you, all the while having one dedicated person taking care of your investments. We’re clear in our communication and will make sure you’re informed at all points.
Property Management Software
We use tools such as ‘Property Me’, a software that gives you access to all the details about your investment 24/7. We love it when you pick up the phone and have a chat with us, but if you’re after an instant update you can use the convenient owner’s portal for payment tracking, inspections, correspondence and more.
Experience
There’s not much we haven’t seen as far as property management goes, and we have exceptional experience in handling all types of troublesome, confusing and sometimes bizarre situations that can arise when managing an investment. Our clients know that their property is in the hands of a trustworthy, reliable and knowledgeable professional.
Looking after your Investment
- Hauss provides a boutique and specialised approach with a tailored solution to each landlord.
- An experienced senior staff member will be dedicated to your property, and your key point of contact.
- You have access to our extensive database of local tenants and our relocation agents give you an even greater pool of prospective tenants.
- We work to ensure prompt rental payments.
- We conduct thorough and regular routine inspections, provide a detailed report and feedback, plus knowledge of how to best maintain your investment.
- We handle the payments for all the finer details and bills – rates, water etc. We also manage pool care, smoke alarm compliance and on-going maintenance.
- We keep you up to date with the ever-changing Residential Tenancy Legislation.
- We provide comprehensive monthly financial records and complete end of financial year tax statement.
