The Hauss Difference
Hauss is a fresh addition to the real estate market, a boutique agency catering exclusively for the Western suburbs of Brisbane.
We think we have something new to offer, and we think you’ll like The Hauss Difference.
Whilst we’ve moved to a new location, you’ll certainly recognise some familiar faces, as our team have successfully, and collectively worked together in this area for some time. We see no sense in breaking up a good team, so together we moved house to Hauss. Same Team. Different house.
Charles thinks outside the box, and wanted to showcase a real estate agency model that we think people are waiting for. We’ve thought about this a lot, and what we think is missing, is that old school care factor. Individually, we have built our reputations on this simple ‘superior service’ approach, and when combined with the very latest technologies and information, that’s a formidable advantage for our clients. We call it the Hauss Difference.
So what is the Hauss difference?
Well, put very simply, we’re serious about service, and creating the very best real estate experience possible. As a boutique agency, we’re able to offer a level of care and resources that we think everyone deserves. We understand that you’re buying or selling not just a house, but a home.
At Hauss, each of our agents are able to focus on key areas of the surrounding suburbs, allowing them to build a relationship with local businesses and develop a knowledge bank specific to the area.
We’re so serious about service and treating all our clients with the same care and attention, as we would our own family (and we are a family here at Hauss), we created Hauss Concierge.
Every seller and buyer will have access to our Hauss Concierge. Hauss Concierge is a premium service that focuses on attention to detail and providing as much support as possible, based on the client needs. Whether it be a client new to the area who needs that ‘local knowledge’ to find their way, or someone that needs a whole move – in or out, to be facilitated in their absence, our Concierge is here to help.
Our Hauss. Your Home.
That’s the Hauss Difference.
- 0424 754 113
Charles Wiggett is synonymous with real estate in the Western Suburbs of Brisbane.
Identifying a need for a fresh new approach to real estate, Charles conceived the Hauss concept, as an alternative to the options currently available for buyers, sellers and investors. He wanted Hauss to be inviting – a safe environment with a homely family feel, and where service takes on a new meaning. Then, he wanted to combine that feel with a care factor that comes with being small and fully invested in outcomes and focused on reality. These ideas became a reality, and the new boutique agency Hauss was born.
Charles demonstrates a passion for the industry that is second to none. He cares. He does. He is with you every step of the way, and always, always, ensures that care is taken to consider each individual vendor’s needs and expectations. Moving house is a very personal experience, and every one is different. Charles understands this. He is committed to you having the very best real estate experience possible, whether you are selling or buying, he will take the time to understand your needs and expectations. And he won’t make promises he can’t keep. He can’t afford to. His reputation and his business relies on transparency and credibility.
Living in the area himself, Charles takes a personal interest in every client, every home, and every result. He knows the area, the people, the stories. He has to. He lives here. You’re practically neighbours. Combining innovative marketing and fresh ideas, with the latest technologies, and a background in finance, you can be assured you’re in good hands. At the end of the day, it’s his attention to detail, his hands on approach, and consistently record prices, that ensure vendor satisfaction, and return clients.
The results speak for themselves.
- 0413 177 796
Meet Narelle. She’s just moved house to Hauss, and we’re delighted.
As well as being an experienced real estate agent, Narelle is also a qualified town planner and project manager, with over 20 years’ experience. So, it’s safe to say, she knows a thing or two about property.
Combining her real estate, project management and town planning skills with local knowledge have been key to her success, and achieving outstanding results for her clients. She listens, and is an excellent communicator. She’s committed to exceeding expectations, and providing the best possible real estate experience. All this makes Narelle a perfect fit for Hauss.
Narelle’s a local too. You’ve probably seen her out and about in the area with her dogs – Bronte the golden retriever and Macy the long haired miniature dachshund. They’re quite the ‘odd couple’, and kind of hard to miss.
At Hauss, Narelle is looking after the Sherwood and Corinda areas, and that’s very good news for you.
0413 139 914
Cathy has moved house to Hauss, and we couldn’t be happier.
Well known and well liked in the industry, she is famous for her honesty and down to earth approach to her clients – buyers and sellers alike. From the school of ‘old school’, Cathy believes that honesty, openness and reliability are valued and respected. She listens to her clients and understands their individual needs, and treats them with respect and care at all times. And people really appreciate that. Cathy loves all things real estate. She has over 20 years experience in the industry and has renovated and refurbished over 9 properties, so really understands the many emotions involved with both the buying and selling process.
Living locally means that Cathy has an extensive knowledge of the local area, and her familiar smiling face, enthusiasm and genuine warmth make her a favourite, and ensure her clients return. Like all the best agents, Cathy has managed to combine all the right elements guaranteeing her continued industry success. When she’s not working Cathy loves to spend time in the garden and with friends and family. With her down to earth style, local knowledge, years of experience and record sales, Cathy is the obvious choice for your local area.
- 0406 684 484
Nicky completes our new Hauss family.
Nicky is our highly valued business partner and executive assistant. Quite simply, Nicky is the glue that holds our Hauss together.
As well as keeping the Hauss team well supported with her ability to research and assist with suburb and statistical information, which is paramount to a successful agency, Nicky engages with all key stakeholders: buyers, sellers, and third parties ,to ensure seamless processes from start to finish.
With the added talent of being bilingual – Nicky speaks fluent French, as well as perfect English – her clear intellect and attention to detail, coupled with her interest in real estate for market trends and patterns in real estate, make her the perfect person to round out our team.
Nicky will be able to confidently assist you with all your enquiries, and if needed, direct you to the team member, who is best suited to your enquiry. She just knows what to do.
She’s smart, efficient, and personable. And,she’s ours.
- 0415 295 860
Meet Sarah, our Business Development and Property Manager.
She’s our “rentals guru”, and has over 20 years experience in Property Management and Business Development.
Sarah’s has managed people’s investment properties in both NSW and Queensland, which offers our landlords the benefits of experience and local knowlege across both states.
Sarah lives locally and prides herself on excellent customer service and attention to detail – which is very important when it comes to managing tenants and your investment property.
At our Hauss, we’re serious about service, and creating the very best real estate experience possible. As a boutique agency, we’re able to offer a level of care and resources that we think everyone deserves and this includes our landlords and tenants. Because we aim to offer the best customer service possible, we guarantee that you will have your own dedicated Property Manager who will look after everything to do with your rental property. It’s the small things that make a difference and knowing who will be looking after your home each and every day is very important.
So, if you want to find out how Sarah can help look after your house, then give her a call.