Charles Wiggett

narelle clarke

cathy barnes

Nicky Worth

 

The Hauss Difference

Hauss is a fresh addition to the real estate market, a boutique agency catering exclusively for the Western suburbs of Brisbane.

We think we have something new to offer, and we think you’ll like The Hauss Difference.

Whilst we’ve moved to a new location, you’ll certainly recognise some familiar faces, as our team have successfully, and collectively worked together in this area for some time. We see no sense in breaking up a good team, so together we moved house to Hauss. Same Team. Different house.

Charles thinks outside the box, and wanted to showcase a real estate agency model that we think people are waiting for. We’ve thought about this a lot, and what we think is missing, is that old school care factor. Individually, we have built our reputations on this simple ‘superior service’ approach, and when combined with the very latest technologies and information, that’s a formidable advantage for our clients. We call it the Hauss Difference.

So what is the Hauss difference?

Well, put very simply, we’re serious about service, and creating the very best real estate experience possible. As a boutique agency, we’re able to offer a level of care and resources that we think everyone deserves. We understand that you’re buying or selling not just a house, but a home.

At Hauss, each of our agents are able to focus on key areas of the surrounding suburbs, allowing them to build a relationship with local businesses and develop a knowledge bank specific to the area.

We’re so serious about service and treating all our clients with the same care and attention, as we would our own family (and we are a family here at Hauss), we created Hauss Concierge.

Every seller and buyer will have access to our Hauss Concierge. Hauss Concierge is a premium service that focuses on attention to detail and providing as much support as possible, based on the client needs. Whether it be a client new to the area who needs that ‘local knowledge’ to find their way, or someone that needs a whole move – in or out, to be facilitated in their absence, our Concierge is here to help.

Our Hauss. Your Home.

That’s the Hauss Difference.


Charles Wiggett

  • 0424 754 113

Charles Wiggett is synonymous with real estate in the Western Suburbs of Brisbane.

Identifying a need for a fresh new approach to real estate, Charles conceived the Hauss concept, as an alternative to the options currently available for buyers, sellers and investors. He wanted Hauss to be inviting – a safe environment with a homely family feel, and where service takes on a new meaning. Then, he wanted to combine that feel with a care factor that comes with being small and fully invested in outcomes and focused on reality. These ideas became a reality, and the new boutique agency Hauss was born.

Charles demonstrates a passion for the industry that is second to none. He cares. He does. He is with you every step of the way, and always, always, ensures that care is taken to consider each individual vendor’s needs and expectations. Moving house is a very personal experience, and every one is different. Charles understands this. He is committed to you having the very best real estate experience possible, whether you are selling or buying, he will take the time to understand your needs and expectations. And he won’t make promises he can’t keep. He can’t afford to. His reputation and his business relies on transparency and credibility.

Living in the area himself, Charles takes a personal interest in every client, every home, and every result. He knows the area, the people, the stories. He has to. He lives here. You’re practically neighbours. Combining innovative marketing and fresh ideas, with the latest technologies, and a background in finance, you can be assured you’re in good hands. At the end of the day, it’s his attention to detail, his hands on approach, and consistently record prices, that ensure vendor satisfaction, and return clients.

The results speak for themselves.


narelle clarke

  • 0413 177 796

Meet Narelle. She’s just moved house to Hauss, and we’re delighted.

As well as being an experienced real estate agent, Narelle is also a qualified town planner and project manager, with over 20 years’ experience. So it’s safe to say, she knows a thing or two about property.

Combining her real estate, project management and town planning skills with local knowledge have been key to her success, and achieving outstanding results for her clients.


cathy barnes

Cathy has moved house to Hauss, and we couldn’t be happier.

Well known and well liked in the industry, she is famous for her honesty and down to earth approach to her clients – buyers and sellers alike. From the school of ‘old school’, Cathy believes that honesty, openness and reliability are valued and respected. She listens to her clients and understands their individual needs, and treats them with respect and care at all times. And people really appreciate that. Cathy loves all things real estate. She has over 20 years experience in the industry and has renovated and refurbished over 9 properties, so really understands the many emotions involved with both the buying and selling process.

Living locally means that Cathy has an extensive knowledge of the local area, and her familiar smiling face, enthusiasm and genuine warmth make her a favourite, and ensure her clients return. Like all the best agents, Cathy has managed to combine all the right elements guaranteeing her continued industry success.  When she’s not working Cathy loves to spend time in the garden and with friends and family. With her down to earth style, local knowledge, years of experience and record sales, Cathy is the obvious choice for your local area.


NICKY WORTH

  • 0406 684 484

Nicky completes our new Hauss family.

Nicky is our highly valued business partner and executive assistant. Quite simply, Nicky is the glue that holds our Hauss together.

As well as keeping the Hauss team well supported with her ability to research and assist with suburb and statistical information, which is paramount to a successful agency, Nicky engages with all key stakeholders: buyers, sellers, and third parties ,to ensure seamless processes from start to finish.

With the added talent of being bilingual – Nicky speaks fluent French, as well as perfect English – her clear intellect and attention to detail, coupled with her interest in real estate for market trends and patterns in real estate, make her the perfect person to round out our team.

Nicky will be able to confidently assist you with all your enquiries, and if needed, direct you to the team member, who is best suited to your enquiry. She just knows what to do.

She’s smart, efficient, and personable. And,she’s ours.

 

We bought a property from Charles a year and a bit ago and had the most seamless and professional experience as buyers. We recently sold our property and had no hesitation in choosing Charles to sell our property, based on the experience we had as buyers – we did not even contemplate another agent in Graceville or surrounding areas. Now that we experienced selling with Charles’, we can most definitely say that he is the best agent we have ever had the pleasure of dealing with. He was efficient, friendly, informative and not pushy in any way. He had our absolute confidence and trust. Charles comes highly recommended from us. Thank you Charles – we look forward to hopefully dealing with you in the future!!

Having dealt with many agents in the area, Charles and Hauss is by far the stand-out agency. He shows the upmost integrity – which we did not find with any of the other agents we dealt with. Charles has extensive, intimate knowledge of the area. He was only too happy to provide advice to us even for properties from outside his agency. 

He listened to our requirements and didn’t waste our time offering unsuitable properties. We enjoy his communication style, which is personable and honest. He always calls back regardless of his busy workload.

Charles found us our house off market, over Christmas and worked tirelessly to get a fair outcome for both vendor and buyer. 

We also used Hauss to sell our property at Oxley and his agent Christian Sevin is reflective of Charles high level of customer service and knowledge of the market. They helped us with great advice to prepare the house for open homes and we successfully sold at our target price point, after the first inspection weekend.

We cant speak highly enough of Charles, Christian, Nicky and this agency. Hauss is the only agency we would use – they are the best example of complete customer service and integrity.

Charles was understanding and patient from the get-go.
It was our first purchase hence we had lot of questions which he answered with patience.
I would definitely recommend him as a real-estate agent.

Charles and the Hauss team are truly unique in their service offering. We didn’t have the time nor energy to get our home ready to market let alone the knowledge of how to do so. Charles and his team were with us every step of the way. The Hauss offering is a “one stop shop” providing advice on repairs, painting, cleaning, decluttering and right down to styling our home for market presentation. 

The sales process itself was quick and painless once we hit the market. Charles kept us informed every step of the way and ensured we were well briefed after every market activity updating us on interest, feedback and possible considerations for us to improve where needed by. Charles is a straight shooter yet is aware that this is someone’s home that’s being sold so is able to temper frank feedback with sensitivity. 

Charles and his team consistently went the extra mile. Be it vacuuming our home before an inspection or tidying up the pool or whatever needed to be done to present our house in a favourable light.

We didn’t intend to sell but are so glad we did! I’d strongly encourage any seller to engage with Charles and the Hauss team, understand their value proposition and give them the opportunity to do what they do well. Sell homes ethically, honestly and with 100% commitment to a great outcome.

Thanks Charles, Nicky and team! Awesome job.

We recently bought our house through Charles at Hauss Realty. Charles was very supportive throughout the process, even contacting our B&P inspector when we were experiencing difficulty arranging a time that suited all parties. He comes across as honest, thoughtful and reasonable in his communications. Thank you for making the process so much easier – we love living in our new home!!

We had the choice of a number of experienced agents in our area but are very happy that we chose Charles due to his professionalism and excellent communication and negotiation skills. He was knowledgeable about the market and our area, committed to selling within our timeframe and personable. He provided good suggestions for improving our property for sale which helped it look its best. He obtained two excellent offers within days and was exceptional in his communication between the buyers and ourselves during the sale process. It was pleasure selling through Charles and his team and we recommend him to anyone wanting a positive selling experience.

I want to say a big thank you to Charles and his fantastic team at Brisbane Real estate for the guidance and consistent assistance provided until we settled in our new house in Graceville. we were new to the area and Charles’ vast knowledge of the area and the market immensely helped us in finding our new home in the area. He was very honest and upfront in communication and he made all the important concerns clear to us, prior to we committing to our purchase. We opened the doors of our new house to find the surprise gift from Charles. His team promptly assisted us even after we moved in and until we are fully settled in. I have no doubt in my mind that I have found the best agent I could realistically find in the area. I would not think twice to recommend him for any real estate related affairs.

This is the second home we have sold with Charles, we would highly recommend Charles to anyone thinking of selling their home. We always find Charles goes above and beyond what you would expect from an agent. Nothing is too much for him, he is happy to help in any way he can. We will be in contact Charles when our next home is ready to go on the market.

After seeing Charles Wiggett at a number of open houses We selected Charles over other agents after we noted his personal approach to working with buyers and following up on all processes, his open a frank approach to discussing issues, and his distributed leadership style in considering all points of view as to how to best market properties in our area. Using Charles’ approach we listened to what he and his consultants recommended and followed that advice to prepare our property for sale. It was under a 30 day contract within 4 days, at a fair and reasonable offer. Charles lived up to our expectations and we are happy to recommend him to others.

We have bought and sold a few homes over the years with different agents and the experience with Charles is the best we have ever had. Right from the outset he invested the time in getting to know what we wanted from the sale and provided us with extensive market research to settle on the right price and marketing strategy. Charles always kept us up to date after every open home and the feedback from marketing activities. During the negotiation with the buyer he was invaluable in providing his experience on how to reach the best price and settlement terms. We would definitely use Charles again in the future.

Charles was fantastic with managing the sale of our property over the Christmas break – even whilst he was overseas! Great team to back him up as well. Thanks Charles, Nicky and Christian