Welcome to Hauss Concierge
A real estate that makes your life easier? That’s Hauss!

Hauss Concierge is our ‘Silver Service Menu’, a tailored package of real estate services and resources, created for your specific needs.

This concept was born out of our desire to provide a superior service, and a range of increased options to our clients. We wanted to offer more, and we wanted to do it differently. So, we created Hauss Concierge. We believe it’s a first for real estate, and certainly a first for real estate in Brisbane.

How does it work?

At Hauss, we understand that sometimes ‘life’ gets in the way of the best laid plans, and that sometimes even the most organised people need a little extra help. That’s where Hauss Concierge steps in.

We’ve created a menu of services and resources that you can select from in accordance with your budget and your needs.  Our real estate professionals will go through your home, room by room and tick all the boxes from painting to styling to ensure your home is ready to present for sale.

We’ve thought of everything, so you don’t have to

Whether you want some direction, or you want to leave town for the weekend whilst we work our magic, it’s completely up to you. We create the package according to your needs and the needs of your property. That’s the simple genius behind Hauss Concierge. You can choose as little or as much as you like.

Property Stylists

Our professional property stylists can dress your home for open houses (using your existing furniture and homewares).

Professional Home Cleaning

Whether you need help decluttering or you just couldn’t be bothered washing the walls, we’ll ensure your home is tidy and sparkling for your open home.

Yard maintenance and landscaping

Curb appeal is everything. With our professional yard maintenance and landscaping your house will be inviting from the curb to the backyard fence.

House painting and general maintenance

Sometimes it’s as simple as a fresh coat of paint or maybe there are small maintenance issues throughout the property. Whatever it is our professionals can get your property up to par for your open day.

Are you more of a package deal kind of person? No problem!

We understand, that sometimes you don’t want to be spoiled for choice and choosing can often be the hard part. This is why we have created ‘packages’ that include various degrees of concierge services bundled together, all you have to do is close your eyes and point to a package, and we’ll get to work!

Our packages include:

  • Launch to Market
  • Fit Friday
  • Open Home Help

Hauss Concierge – Everything you need at your fingertips

As part of Hauss Concierge and as a service to all our clients, we have in-Hauss copywriters, stylist and graphic designers – all working together to ensure your home is presented in the best possible light.

If you really want to go to the next level, we are affiliated with a range of local businesses who have their fingers on the pulse of the Western Brisbane real estate market. From Interior Design help to Mortgage Brokers, we know the right people who can make a big difference to your overall sale price.

Contact Hauss Realty in Western Brisbane to see what we can do for you!

When it comes to our willingness to go above and beyond and make your life easier, the sky is the limit! We get real estate, and we’re here to take care of the details so you don’t have to. With us, tackling the ins and outs of real estate has never been easier. Contact our office in Western Brisbane now to arrange a free appraisal.

You’re welcome!



We bought a property from Charles a year and a bit ago and had the most seamless and professional experience as buyers. We recently sold our property and had no hesitation in choosing Charles to sell our property, based on the experience we had as buyers – we did not even contemplate another agent in Graceville or surrounding areas. Now that we experienced selling with Charles’, we can most definitely say that he is the best agent we have ever had the pleasure of dealing with. He was efficient, friendly, informative and not pushy in any way. He had our absolute confidence and trust. Charles comes highly recommended from us. Thank you Charles – we look forward to hopefully dealing with you in the future!!

Having dealt with many agents in the area, Charles and Hauss is by far the stand-out agency. He shows the upmost integrity – which we did not find with any of the other agents we dealt with. Charles has extensive, intimate knowledge of the area. He was only too happy to provide advice to us even for properties from outside his agency. 

He listened to our requirements and didn’t waste our time offering unsuitable properties. We enjoy his communication style, which is personable and honest. He always calls back regardless of his busy workload.

Charles found us our house off market, over Christmas and worked tirelessly to get a fair outcome for both vendor and buyer. 

We also used Hauss to sell our property at Oxley and his agent Christian Sevin is reflective of Charles high level of customer service and knowledge of the market. They helped us with great advice to prepare the house for open homes and we successfully sold at our target price point, after the first inspection weekend.

We cant speak highly enough of Charles, Christian, Nicky and this agency. Hauss is the only agency we would use – they are the best example of complete customer service and integrity.

Charles was understanding and patient from the get-go.
It was our first purchase hence we had lot of questions which he answered with patience.
I would definitely recommend him as a real-estate agent.

Charles and the Hauss team are truly unique in their service offering. We didn’t have the time nor energy to get our home ready to market let alone the knowledge of how to do so. Charles and his team were with us every step of the way. The Hauss offering is a “one stop shop” providing advice on repairs, painting, cleaning, decluttering and right down to styling our home for market presentation. 

The sales process itself was quick and painless once we hit the market. Charles kept us informed every step of the way and ensured we were well briefed after every market activity updating us on interest, feedback and possible considerations for us to improve where needed by. Charles is a straight shooter yet is aware that this is someone’s home that’s being sold so is able to temper frank feedback with sensitivity. 

Charles and his team consistently went the extra mile. Be it vacuuming our home before an inspection or tidying up the pool or whatever needed to be done to present our house in a favourable light.

We didn’t intend to sell but are so glad we did! I’d strongly encourage any seller to engage with Charles and the Hauss team, understand their value proposition and give them the opportunity to do what they do well. Sell homes ethically, honestly and with 100% commitment to a great outcome.

Thanks Charles, Nicky and team! Awesome job.

We recently bought our house through Charles at Hauss Realty. Charles was very supportive throughout the process, even contacting our B&P inspector when we were experiencing difficulty arranging a time that suited all parties. He comes across as honest, thoughtful and reasonable in his communications. Thank you for making the process so much easier – we love living in our new home!!

We had the choice of a number of experienced agents in our area but are very happy that we chose Charles due to his professionalism and excellent communication and negotiation skills. He was knowledgeable about the market and our area, committed to selling within our timeframe and personable. He provided good suggestions for improving our property for sale which helped it look its best. He obtained two excellent offers within days and was exceptional in his communication between the buyers and ourselves during the sale process. It was pleasure selling through Charles and his team and we recommend him to anyone wanting a positive selling experience.

I want to say a big thank you to Charles and his fantastic team at Brisbane Real estate for the guidance and consistent assistance provided until we settled in our new house in Graceville. we were new to the area and Charles’ vast knowledge of the area and the market immensely helped us in finding our new home in the area. He was very honest and upfront in communication and he made all the important concerns clear to us, prior to we committing to our purchase. We opened the doors of our new house to find the surprise gift from Charles. His team promptly assisted us even after we moved in and until we are fully settled in. I have no doubt in my mind that I have found the best agent I could realistically find in the area. I would not think twice to recommend him for any real estate related affairs.

This is the second home we have sold with Charles, we would highly recommend Charles to anyone thinking of selling their home. We always find Charles goes above and beyond what you would expect from an agent. Nothing is too much for him, he is happy to help in any way he can. We will be in contact Charles when our next home is ready to go on the market.

After seeing Charles Wiggett at a number of open houses We selected Charles over other agents after we noted his personal approach to working with buyers and following up on all processes, his open a frank approach to discussing issues, and his distributed leadership style in considering all points of view as to how to best market properties in our area. Using Charles’ approach we listened to what he and his consultants recommended and followed that advice to prepare our property for sale. It was under a 30 day contract within 4 days, at a fair and reasonable offer. Charles lived up to our expectations and we are happy to recommend him to others.

We have bought and sold a few homes over the years with different agents and the experience with Charles is the best we have ever had. Right from the outset he invested the time in getting to know what we wanted from the sale and provided us with extensive market research to settle on the right price and marketing strategy. Charles always kept us up to date after every open home and the feedback from marketing activities. During the negotiation with the buyer he was invaluable in providing his experience on how to reach the best price and settlement terms. We would definitely use Charles again in the future.

Charles was fantastic with managing the sale of our property over the Christmas break – even whilst he was overseas! Great team to back him up as well. Thanks Charles, Nicky and Christian