welcome to hauss concierge!
making your life a little bit easier

Hauss Concierge is our new ‘Silver Service Menu’, a tailored package of services and resources, created for the individual needs of our clients.

This concept was born out of our desire to provide a superior service, and a range of increased options to our clients. We wanted to offer more, and we wanted to do it differently. So we created Hauss Concierge. We believe it’s a first for real estate, and certainly a first for real estate in Brisbane.

Clients will be able to select from a menu of services and resources, according to their budget and specific needs.

At Hauss, we understand that sometimes ‘life’ gets in the way of the best laid plans, and that sometimes even the most organised people need a little extra help. That’s where Hauss Concierge steps in.

We have created detailed checklists for getting your home ready to present for sale – we’re talking tick boxes – room by room. Helping you keep tabs on the ‘to do’ list.

We have professionals on standby ready to dress your home for open houses (using your existing furniture and homewares)— you nip out for an hour, and we’ll do that for you. We’ll help you de-clutter. We’ll organise your cleaner and your yard tidy, if you need us to. Maybe you just require a little direction, or maybe you want to leave town and let us organise it all for you. We create the package according to your needs. That’s the genius of it. You can choose as little or as much as you like.

Because we understand that sometimes choosing is the hard part, we’ve also created ‘packages’  that include various degrees of concierge services bundled together.

You might want to go straight to the top and choose our Launch to Market Package, which includes a site visit and vendor interview by our copywriter, or you might prefer our Fit Friday, our Open Home Help Package, designed to make it stress free and easy. We understand that sometimes, you just don’t want to be spoiled for choice. We get it.

As part of Hauss Concierge, and as a service to all of our clients, we have in-Hauss copywriters, stylists, and graphic designers – all working together to ensure your home is presented in the best possible light. If you really want to go to the next level, we’ll arrange Interior Design help, and Mortgage Brokers – we know people – local people with their finger on the pulse. The sky’s the limit.

We take care of the details, so you don’t have to. Easy.

You’re welcome.

 

 

We bought a property from Charles a year and a bit ago and had the most seamless and professional experience as buyers. We recently sold our property and had no hesitation in choosing Charles to sell our property, based on the experience we had as buyers – we did not even contemplate another agent in Graceville or surrounding areas. Now that we experienced selling with Charles’, we can most definitely say that he is the best agent we have ever had the pleasure of dealing with. He was efficient, friendly, informative and not pushy in any way. He had our absolute confidence and trust. Charles comes highly recommended from us. Thank you Charles – we look forward to hopefully dealing with you in the future!!

We have bought and sold a few homes over the years with different agents and the experience with Charles is the best we have ever had. Right from the outset he invested the time in getting to know what we wanted from the sale and provided us with extensive market research to settle on the right price and marketing strategy. Charles always kept us up to date after every open home and the feedback from marketing activities. During the negotiation with the buyer he was invaluable in providing his experience on how to reach the best price and settlement terms. We would definitely use Charles again in the future.

After seeing Charles Wiggett at a number of open houses We selected Charles over other agents after we noted his personal approach to working with buyers and following up on all processes, his open a frank approach to discussing issues, and his distributed leadership style in considering all points of view as to how to best market properties in our area. Using Charles’ approach we listened to what he and his consultants recommended and followed that advice to prepare our property for sale. It was under a 30 day contract within 4 days, at a fair and reasonable offer. Charles lived up to our expectations and we are happy to recommend him to others.

This is the second home we have sold with Charles, we would highly recommend Charles to anyone thinking of selling their home. We always find Charles goes above and beyond what you would expect from an agent. Nothing is too much for him, he is happy to help in any way he can. We will be in contact Charles when our next home is ready to go on the market.

I want to say a big thank you to Charles and his fantastic team at Brisbane Real estate for the guidance and consistent assistance provided until we settled in our new house in Graceville. we were new to the area and Charles’ vast knowledge of the area and the market immensely helped us in finding our new home in the area. He was very honest and upfront in communication and he made all the important concerns clear to us, prior to we committing to our purchase. We opened the doors of our new house to find the surprise gift from Charles. His team promptly assisted us even after we moved in and until we are fully settled in. I have no doubt in my mind that I have found the best agent I could realistically find in the area. I would not think twice to recommend him for any real estate related affairs.

We had the choice of a number of experienced agents in our area but are very happy that we chose Charles due to his professionalism and excellent communication and negotiation skills. He was knowledgeable about the market and our area, committed to selling within our timeframe and personable. He provided good suggestions for improving our property for sale which helped it look its best. He obtained two excellent offers within days and was exceptional in his communication between the buyers and ourselves during the sale process. It was pleasure selling through Charles and his team and we recommend him to anyone wanting a positive selling experience.