Frequently asked questions about real estate with answers that you’ll actually find useful!

Have you got a tonne of questions for us? Great! The more the merrier! Or perhaps you’re so overwhelmed you don’t even know where to start, let alone what questions to ask, that’s ok too! That’s why we love what we do, we take our knowledge of the real estate industry and use it to make your life easier! Want to know more? See our frequently asked questions below or give us a call at our Western Brisbane office!

A. This will obviously depend on the specific condition of your home, and if you are after a quick sale or if you’d prefer to put in the work to get that extra bang for your buck. This is where our Hauss Concierge services come in. From landscaping to interior painting and staging we’ve got you covered; offering customisable packages to suit your needs and the needs of your property.

A. Because when a company is passionate about what they do, that passion translates into hard work, which means big results for you. We love what we do and we love working with you and discovering your goals so we can use our experience, skills and industry connections to reach those goals.

This will depend on the market and your overall goal. One of the best things about working with us, is we get to know what your desired outcomes are, and then we create a campaign targeted at achieving your specific needs.

A. At Hauss, we’re Western Brisbane locals, and our team have a wealth of knowledge about local schools, amenities, public transport and more. Research is always a good way to discover more about a suburb, but if you’ve had enough of Google drop by and see us. We’ll happily answer all your questions about the Western Brisbane suburbs.

A. It all depends on your circumstances, how much you have saved and what the real estate market is doing at the time. If you have a 10% deposit saved and enough money to cover your stamp duty, legal fees and building inspections you’re already ahead of the game. Come and have a chat with our experienced team and we can help you take the next step once we’ve had a chance to learn more about your goals and your needs.

A. If you’re currently saving, and you’re getting ready to buy we’d love to help you navigate the Western Brisbane property market. We can help you gain a greater understanding of what to do next once you have your money saved.

A. A lot of things will contribute to this, your goals for your sale, the current real estate market, the suburb and more. A chat with us and you’ll have a realistic idea on how much your property will sell for.

A. Worry no more! It’s always a good idea to give your property a once over before you put it on the market. With our Hauss Concierge services we can take care of everything for you from organising trades and interior designers, to helping you declutter your home and style it for open day. Best of all, our Hauss Concierge services are completely customisable, simply pick from our menu of services and we’ll get to work!

A. A good way to approach adding more value to your home, is to do what you can to make it move in ready. For example:

  • A fresh coat of paint is always a good place to start
  • Ticking off those little maintenance jobs like fixing leaky taps or tightening door hinges
  • Decluttering and styling in a way that helps the buyer imagine their furniture in the space
  • Detail clean, especially your bathroom and your kitchen
  • Don’t forget your garden – a tidy garden will help boost your curb appeal

Our Hauss Concierge services can help you with everything from ticking off tiny to-do items to organising large scale improvements. Ask us about our packages and customisable services.

A. Well, there’s a few things, but here are some of the more important ones:

  1. Our Hauss Concierge services are a first for real estate in Queensland. We created this service because we’re committed to developing ways to make our customers lives easier.
  2. We offer a Triple Protection Guarantee, otherwise known as our Hauss Guarantee or Agent Guarantee.
  3. We work with buyer agents, which means your property will be available not just to local buyers, but buyers from interstate who are looking to invest in Western Brisbane real estate.
  4. Most importantly, we actually care about you. We take the time to get to know you and what you need so we can ensure that those needs get met and you’re happy with every aspect of the end result.

A. Again, this will be different for everyone depending on several different circumstances. What you can be sure of is, however, that we’re up front and honest with you, we keep you updated throughout the entire campaign and your campaign will be customised and targeted towards meeting your needs.

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We bought a property from Charles a year and a bit ago and had the most seamless and professional experience as buyers. We recently sold our property and had no hesitation in choosing Charles to sell our property, based on the experience we had as buyers – we did not even contemplate another agent in Graceville or surrounding areas. Now that we experienced selling with Charles’, we can most definitely say that he is the best agent we have ever had the pleasure of dealing with. He was efficient, friendly, informative and not pushy in any way. He had our absolute confidence and trust. Charles comes highly recommended from us. Thank you Charles – we look forward to hopefully dealing with you in the future!!

Having dealt with many agents in the area, Charles and Hauss is by far the stand-out agency. He shows the upmost integrity – which we did not find with any of the other agents we dealt with. Charles has extensive, intimate knowledge of the area. He was only too happy to provide advice to us even for properties from outside his agency. 

He listened to our requirements and didn’t waste our time offering unsuitable properties. We enjoy his communication style, which is personable and honest. He always calls back regardless of his busy workload.

Charles found us our house off market, over Christmas and worked tirelessly to get a fair outcome for both vendor and buyer. 

We also used Hauss to sell our property at Oxley and his agent Christian Sevin is reflective of Charles high level of customer service and knowledge of the market. They helped us with great advice to prepare the house for open homes and we successfully sold at our target price point, after the first inspection weekend.

We cant speak highly enough of Charles, Christian, Nicky and this agency. Hauss is the only agency we would use – they are the best example of complete customer service and integrity.

Charles was understanding and patient from the get-go.
It was our first purchase hence we had lot of questions which he answered with patience.
I would definitely recommend him as a real-estate agent.

Charles and the Hauss team are truly unique in their service offering. We didn’t have the time nor energy to get our home ready to market let alone the knowledge of how to do so. Charles and his team were with us every step of the way. The Hauss offering is a “one stop shop” providing advice on repairs, painting, cleaning, decluttering and right down to styling our home for market presentation. 

The sales process itself was quick and painless once we hit the market. Charles kept us informed every step of the way and ensured we were well briefed after every market activity updating us on interest, feedback and possible considerations for us to improve where needed by. Charles is a straight shooter yet is aware that this is someone’s home that’s being sold so is able to temper frank feedback with sensitivity. 

Charles and his team consistently went the extra mile. Be it vacuuming our home before an inspection or tidying up the pool or whatever needed to be done to present our house in a favourable light.

We didn’t intend to sell but are so glad we did! I’d strongly encourage any seller to engage with Charles and the Hauss team, understand their value proposition and give them the opportunity to do what they do well. Sell homes ethically, honestly and with 100% commitment to a great outcome.

Thanks Charles, Nicky and team! Awesome job.

We recently bought our house through Charles at Hauss Realty. Charles was very supportive throughout the process, even contacting our B&P inspector when we were experiencing difficulty arranging a time that suited all parties. He comes across as honest, thoughtful and reasonable in his communications. Thank you for making the process so much easier – we love living in our new home!!

We had the choice of a number of experienced agents in our area but are very happy that we chose Charles due to his professionalism and excellent communication and negotiation skills. He was knowledgeable about the market and our area, committed to selling within our timeframe and personable. He provided good suggestions for improving our property for sale which helped it look its best. He obtained two excellent offers within days and was exceptional in his communication between the buyers and ourselves during the sale process. It was pleasure selling through Charles and his team and we recommend him to anyone wanting a positive selling experience.

I want to say a big thank you to Charles and his fantastic team at Brisbane Real estate for the guidance and consistent assistance provided until we settled in our new house in Graceville. we were new to the area and Charles’ vast knowledge of the area and the market immensely helped us in finding our new home in the area. He was very honest and upfront in communication and he made all the important concerns clear to us, prior to we committing to our purchase. We opened the doors of our new house to find the surprise gift from Charles. His team promptly assisted us even after we moved in and until we are fully settled in. I have no doubt in my mind that I have found the best agent I could realistically find in the area. I would not think twice to recommend him for any real estate related affairs.

This is the second home we have sold with Charles, we would highly recommend Charles to anyone thinking of selling their home. We always find Charles goes above and beyond what you would expect from an agent. Nothing is too much for him, he is happy to help in any way he can. We will be in contact Charles when our next home is ready to go on the market.

After seeing Charles Wiggett at a number of open houses We selected Charles over other agents after we noted his personal approach to working with buyers and following up on all processes, his open a frank approach to discussing issues, and his distributed leadership style in considering all points of view as to how to best market properties in our area. Using Charles’ approach we listened to what he and his consultants recommended and followed that advice to prepare our property for sale. It was under a 30 day contract within 4 days, at a fair and reasonable offer. Charles lived up to our expectations and we are happy to recommend him to others.

We have bought and sold a few homes over the years with different agents and the experience with Charles is the best we have ever had. Right from the outset he invested the time in getting to know what we wanted from the sale and provided us with extensive market research to settle on the right price and marketing strategy. Charles always kept us up to date after every open home and the feedback from marketing activities. During the negotiation with the buyer he was invaluable in providing his experience on how to reach the best price and settlement terms. We would definitely use Charles again in the future.

Charles was fantastic with managing the sale of our property over the Christmas break – even whilst he was overseas! Great team to back him up as well. Thanks Charles, Nicky and Christian